Estimated read time: 7 minutes
A friend of mine owns a business providing a vital service. Without it, his customers would not only lose money, they would likely die.
His business? Water.
Specifically, anything and everything associated with drawing water out of the ground and distributing it to those in need. Someone else drills the hole; he does the rest. Among a multitude of charlatans and hacks, he is the genuine article, a fact his customers know well.
His business is not my focus here. Rather, my focus is on his employees, many of whom provide manual labor with some degree of technical skill. Leadership skills are not necessary for fulfilling their roles; he directs what needs to be done, and they do it.
Regardless, each year my friend takes his employees to a three-day leadership conference. He gives them paid time-off for the event, all while covering their expenses. Although this yearly conference is stuffed with innovative ideas regarding leadership, few, if any, of these ideas are directly applicable to his employee’s roles in his business.
Why does he do this?Read More »